Privacy Policy
Last updated: May 3, 2026
This Privacy Policy describes how I Love Dogs ("we," "our," or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you visit the Site, place an order, make a donation, join the VIP Hero Club, or contact us, we may collect certain information, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order and donation history
- Device information and IP address
- Browser and usage data
Payment information is processed securely through trusted third-party payment providers. We do not store full payment card information on our servers.
2. How We Use Your Information
We use the information we collect to:
- Process orders and donations
- Provide customer support
- Deliver products and services
- Manage VIP Hero Club subscriptions
- Send order confirmations and updates
- Improve our website and customer experience
- Prevent fraud and unauthorized activity
- Send promotional emails or marketing communications when permitted by law
3. VIP Hero Club Subscription
Customers who make qualifying donations may automatically be enrolled in the VIP Hero Club subscription.
The VIP Hero Club includes a 7-day free trial followed by recurring monthly billing of $29.95 unless canceled before the trial period ends.
Customers may cancel their membership at any time without penalties or long-term commitments.
Subscription and billing information may be securely processed by third-party payment providers.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping providers
- Email and marketing platforms
- Website hosting providers
- Analytics and fraud prevention services
These third parties only receive information necessary to perform their services.
5. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to:
- Remember customer preferences
- Improve website functionality
- Analyze website traffic and performance
- Support marketing and advertising efforts
You can control cookies through your browser settings.
6. Data Security
We take reasonable precautions and use industry-standard measures to protect your personal information.
However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us at support@ilove-dogs.com.
8. Children's Privacy
Our Site is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
9. Third-Party Links
Our Site may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will become effective immediately upon posting to the Site.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact:
Ecomrandy LLC United States